Now Hiring: Youth & Visitor Service Coordinator

The Union for Contemporary Art is seeking a dynamic, community-minded individual to join our team as the Youth & Visitor Service Coordinator. This hybrid role is designed to be the "heartbeat" of our organization. As an ambassador and liaison between The Union and the public, you will ensure a deeply welcoming, inclusive, and accessible environment for everyone who enters our doors.

This position perfectly balances community-centered hospitality with specialized youth programming support, providing the essential operational foundation needed for our Youth Studios and general facility to thrive.

Core Responsibilities

Hospitality & Visitor Experience (35%)

• Provide a warm, proactive, and inclusive welcome to all visitors, from neighbors to artists.

• Serve as the primary point of information for facility directions, program details, and organizational policies.

• Maintain a deep understanding of The Union’s history and mission to engage the community during tours and daily interactions.

• Manage check-in processes for Co-Op Studio passholders and youth program participants.

Youth Studio Facilitation & Management (35%)

• Lead youth studio set-up and clean-up for core programs, workshops, and events.

• Facilitate student learning, growth, and play through positive interactions and active supervision.

• Provide robust support during flagship programs, summer camps, field trips, and parent engagement events.

• Ensure youth studios are maintained to the highest standards of safety and creativity.

• Operational & Administrative Support (20%)

• Data & Sales: Track visitor data, process ticket sales, manage facility bookings, and handle merchandise transactions (using Google Drive, SimpleTix, Skedda, and Square).

• Youth Admin: Support the Youth and Outreach Manager with data organization and documentation of programming.

Facility Stewardship & Safety (10%)

• Execute daily opening/closing procedures and monitor security to ensure a safe environment for all guests.

Qualifications

• Education: High school diploma or equivalent required.

• Experience: 1–2 years in visitor services, hospitality, youth development, or art education. Experience in a gallery, museum, or non-profit environment is highly preferred.

• Digital Proficiency: Competency in Google Workspace, SimpleTix, Skedda, and Square; ability to manage multiple platforms and maintain organized data.

• Interpersonal Excellence: Ability to engage authentically with a wide range of personalities and backgrounds.

• Commitment to Inclusion: A demonstrated desire to dismantle barriers to entry and make the arts accessible to everyone.

• Requirements: Valid driver’s license and proof of adequate liability insurance for personal vehicle.

Compensation, Benefits & Schedule

• Salary: $40,000 starting annual salary.

• Benefits:
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid Time Off (PTO) and holiday pay.

• Schedule: This role requires a consistent schedule that includes Saturdays and evening shifts.

• Physical Demands: Ability to remain stationary (seated or standing) for up to 50% of the workday and move frequently throughout the facility (gallery, theater, and studios).

About The Union for Contemporary Art

The Union for Contemporary Art is dedicated to fostering an inclusive and welcoming environment for all. We are an Equal Opportunity Employer and actively promote equality, making employment decisions based solely on qualifications, merit, and organizational needs.

To Apply: Please send your resume and cover letter to jobs@u-ca.org with the subject line “Youth & Visitor Service Coordinator”.

Position will remain open until filled.